假定你是李华，三周前你从网上订了一套英语书虫系列读物(asetofBookwormSeries)，昨天才到货，...

问题详情：

假定你是李华，三周前你从网上订了一套英语书虫系列读物( a set of Bookworm Series)，昨天才到货，包

装破损，数量不足。请就此向网店客服写邮件投诉。

内容包括：介绍购物情况，反映存在问题，提出解决方案。  

注意:     1. 词数100-120左右; 

2. 可以适当增加细节, 以使行文连贯的; 

3. 开头语已为你写好。

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,

 Li Hua

【回答】

Possible Version：

To whom it may concern

I’m one of your customers. I am writing to complain about the poor service of your website.

Actually, I ordered a set of Bookworm Series on your website three weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.

I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be in formed of the process of your dealing with my complaint.

Looking forward to your earliest reply.

Li Hua

知识点：提纲作文

题型：书面表达