問題詳情：
It is common that people are not happy when no one listens to them and no one understands them. How often is this an important 21 in the failure of personal relationships? How often does it 22 broken homes? How often do we hear of a married couple who 23 to have communication ? It seems 24 must have gone wrong.
Differences in the opinions of two people give rise to 25 , and ways to reduce them are not easy to be 26 , but it is equally true to say that there should be a solution to every problem. Part of the solution to human conflicts is to 27 misunderstanding.
Misunderstanding often arises from a 28 of communication. Curiously enough, in a modern society where many means of communication such as the mobile phone have been developed, people are 29 faced with this problem. While there are more chances for personal contact, 30 through verbal（口頭的）communication, many people find their listeners do not listen to them. It is 31 that something is wrong with their listening ability.
People may wonder 32 their listening ability is not satisfying when their hearing ability is physically good. This is a basic mistake we often make. Believing that hearing comes to us naturally, we think that listening does not require much 33 . However, experts in the field of communication are quick to 34 this belief. In their view, listening requires hard work and energy. When people are listening, they have quicker heartbeats. So they think good listening is not as 35 as it might seem.
To become a good listener begins with concentration. If not, sometimes the listener tends to 36 part of what is being said. Since each person has his own interests, when the speaker talks about something that is 37 no personal interest to him, he would “ 38 the talking”. 39 he might respond with gestures, his mind is wandering. This automatic control has its effect especially when the topic is 40 .
21. A. cause B. belief C. way D. opinion
22. A. appeal to B. contribute to C. refer to D. belong to
23. A. try B. prefer C. fail D. manage
24. A. anything B. nothing C. everything D. something
25. A. conflicts B. solutions C. agreements D. regrets
26. A. blocked B. led C. found D. made
27. A. have B. avoid C. create D. show
28. A. change B. waste C. lack D. need
29. A. still B. even C. also D. only
30. A. gradually B. especially C. finally D. constantly
31. A. obvious B. necessary C. vital D. strange
32. A. whether B. how C. that D. why
33. A. use B. time C. patience D. effort
34. A. attack B. support C. lose D. confirm
35. A. difficult B. common C. simple D. painful
36. A. leave out B. put down C. focus on D. talk about
37. A. about B. to C. of D. with
38. A. switch off B. turn on C. call on D. put off
39. A. Because B. Though C. If D. Unless
40. A. inspiring B. amusing C. inviting D. boring
【回答】
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