You should go to the Lost and Found office, usually located just adjacent to the baggage claim area, or see the Lost and Found agent for your airline.
The mobile and iPad based apps show facilities such as gate locations, bars, restaurants, shops, toilets, information booths and baggage claim areas.
Arrival in New York City, tour escort will meet you at the baggage claim area and transfer to hotel.
The baggage claim area was crowded with people waiting for their luggage to arrive.